Shipping Policy
Welcome to fitcrafters! Here’s everything you need to know about our shipping process:
1. Shipping Locations
- We currently deliver across India.
- International shipping is not available at this time.
2. Shipping Charges
- Standard Shipping: Free for orders above ₹. 1000 .For orders below this amount, a flat rate of ₹100 applies.
- Express Shipping: Available for an additional charge of ₹149 (optional).
3. Delivery Timeframes
- Standard Shipping: 7 business days.
- Express Shipping: 4 business days.
- However, any unexpected circumstances may affect.
4. Order Processing Time
- Orders are typically processed within 24 hrs of placing your order.
- Orders placed on weekends or public holidays will be processed on the next working day.
5. Tracking Your Order
- Once your order is shipped, you will receive an email or SMS with a tracking ID and link to track your package.
6. Failed Deliveries or Incorrect Address
- Please ensure that the delivery address provided is accurate and complete.
- If a package is undeliverable due to an incorrect address or customer unavailability, additional charges may apply for redelivery.
7. Damaged or Missing Items
- If your package is damaged or items are missing, contact our customer service team within 48 hours of delivery.
8. Cash on Delivery (COD)
- COD is available for all orders .A nominal charge of 3 % will apply for COD orders.
9. Shipping Partners
- We partner with trusted courier services to ensure timely and secure delivery.
If you have any questions about our shipping policy, please contact us at support@fitcrafters.co.in . We’re here to help!
Fitcrafters
Your satisfaction is our priority.