Privacy policy

At Fitcrafters, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data.

1. Information We Collect

We collect the following types of information:

  • Personal Information: Name, email address, phone number, billing/shipping address, and payment details.
  • Account Information: Username, password, and other details related to your account.
  • Order Details: Products purchased, order value, and transaction history.
  • Technical Information: IP address, browser type, operating system, and browsing behavior.
  • Cookies and Tracking Data: To enhance user experience and for analytical purposes.

2. How We Use Your Information

We use your information for the following purposes:

  • To process and fulfill your orders.
  • To provide customer support and address inquiries.
  • To send updates on order status and promotional offers.
  • To improve website functionality and personalize your shopping experience.
  • To comply with legal and regulatory requirements.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your data with:

  • Service Providers: For payment processing, delivery, and technical support.
  • Legal Authorities: If required by law or to protect our rights.
  • Marketing Partners: To send promotional content (only if you’ve consented).

4. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

5. Cookies and Tracking

We use cookies to:

  • Enhance your browsing experience.
  • Remember your preferences.
  • Provide analytics to improve our website.
    You can control cookie settings in your browser.

6. Data Security

We implement industry-standard measures to protect your data, including encryption, secure servers, and regular security audits. However, no method of transmission over the internet is 100% secure.

7. Your Rights

You have the right to:

  • Access and update your personal information.
  • Opt-out of marketing communications.
  • Request the deletion of your data (subject to legal obligations).

To exercise your rights, contact us at support@fitcrafters.co.in

9. Updates to This Policy

We may update this policy periodically. Changes will be effective upon posting to this page.

10. Contact Us

For questions or concerns about this Privacy Policy, reach out to us:

  • Email: support@fitcrafters.co.in

FITCRAFTERS
Protecting your privacy, every step of the way.

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